Health Information Portal (HIP)

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Preparedness Outreach Overview

The Public Health Preparedness Program at the Department of Public Health plans for and responds to public health emergencies in the City of Philadelphia such as:

  • Extreme heat events
  • Severe storms and flooding
  • Infectious disease outbreaks, such as COVID-19, seasonal flu, and Hepatitis A
  • Emergent public health hazards affecting the city of Philadelphia

Our outreach team aims to maintain an inclusive emergency response. We directly engage with communities, listen to what people say their needs are and then provide preparedness information and resources that try to help address those needs.

We focus on communities that tend to be heavily impacted by an emergency, including but not limited to people with access and functional needs, people using languages other than English, and people experiencing poverty, violence, and other crises created by structural inequities and especially communities at the intersections of these groups.

What We Do

We work to help communities prepare for and respond to public health emergencies in a variety of ways:

Community Education

Trainings and Presentations

Trainings and presentations tailored to your organization on public health preparedness topics. Trainings can be virtual, recorded, or we can come to you in person. Interpretation available.

To request a training, email us at or leave us a message at 215-429-3016.

Education Materials

Brochures, flyers, newsletters, frequently asked questions, guides and other documents to help educate your community.

Translations available.

View digital copies, print your own or order FREE printed materials here.

Public Health Preparedness in Your Neighborhood

Information Desk

Tabling at community events so residents have a trustworthy place to ask questions and get essential information.


Door-to-door canvassing in residential or business areas to provide information and get to know communities in person.

Community Meetings

Include a PDPH representative at your community meeting to provide a connection between residents and the Public Health Preparedness Program. Help residents understand and prepare for a public health emergency.

Essential Communication

Community Response Partner Network

A network of over 300 community and faith-based organizations and leaders who have signed up to receive critical information about public health emergencies to share with networks and residents.

Sign up here.


Be the first to know when there is an emergency.

Receive FREE up-to-date alerts on public health and other emergencies from the Office of Emergency Management.

Text READYPHILA to 888-777 or visit

Social Media

How to Connect with Us

Interested in working together? Have a question or comment?

We would love to work with you and your community!