Health Information Portal (HIP)

Community Response Partner Network Newsletter: March 2026

Language Access Philly

Make Your Voice Heard: Use ‘I Speak’ Cards for Language Support!

I Speak Cards are a simple tool that helps people communicate better and makes sure everyone gets the support they need, no matter what language they speak.

• By showing an 'I Speak' card, people can let others know which language they prefer to use.
• This makes it easier to get interpreters or services in the right language.
• I Speak Cards are available in 28 common languages.

The Office of Immigrant Affairs (OIA) can provide printed versions of these cards.

• Please contact OIA at OIA@phila.gov to request language access cards.

Protect your SNAP Benefits

There are new rules about how long certain SNAP recipients can receive benefits.

Read more about recent changes and your next steps to be in compliance with these new rules and keep your SNAP benefits.

Update Your Records

PHP has a new phone number!

• Leave us a message at 215-683-0806.

The Philadelphia Heat Vulnerability Index (HVI) online tool has moved!

The HVI is a tool for understanding and communicating heat risks in the city.

• You can find the new application at https://bit.ly/PhilaHVI.

Can we offer a training or resource table for your community?

We offer information and materials on the latest, current public health hazards such as severe winter storms, respiratory viruses like seasonal flu, COVID and RSV, utility assistance and other essential resources and services for the public.

It’s a great way to share public health resources, answer questions, and explore how we can work together to help our neighbors, families, clients and colleagues stay safe and informed.

Reach out for:

Virtual or in-person trainings

We can come to your location and tailor our training to the groups you work with. Interpretation is available.

Resource tables

We can table at your next community event or gathering.

Free, printed materials in color and in multiple languages

We translate all our brochures, newsletters and flyers.

A Reminder about Respiratory Viruses

Flu, COVID-19, and RSV are common respiratory viruses.

• All three viruses can cause severe illness, especially in young children, older adults, and people with certain health conditions or disabilities.
• The best protection against severe illness is immunization.

In Philly, respiratory virus season usually runs from October through April.

• Cases often peak between December and February.

The best time to get vaccinated is in the fall, but it’s never too late.

View a list of frequently asked questions and downloaded resources to share with the communities you serve.